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Sunday, June 9, 2019
Activity 1 - Ford & Taylorism Assignment Example | Topics and Well Written Essays - 250 words
Activity 1 - Ford & Taylorism - Assignment ExampleWorkers in these three countries are given over to industrialization and most of the manufacturing companies in spite of appearance these countries currently apply the Taylorism management technique, which means that workers presently receive specialized training on various tasks and hence they heap perform better in specified tasks.According to Lewis & McDermott (2006), the best script for call centers must consider the customers journey. Customers journey include purpose a matrix of customer needs against solutions been offered in order to map the foundation of the intended customer interaction and make sure every interaction is covered.Taylourism is evident in this because the principle of scientific management is brought out clear in the aspect of deciding or planning the work in advance, and as well as in the determination of standards of performance.The advantages of a bureaucratic organization is that each role is standard ized. It fosters specialized skills, which then eliminate the immanent judgment. Therefore, it is correct to argue that industrialized areas within the World would highly prefer the ideas of Taylorism
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